Cookie Policy

Last Updated: 23 November 2025

1. Introduction

This Cookie Policy explains how Exozi (“we”, “our”, “us”), operated by Xelvo Ltd, uses cookies and similar tracking technologies on our website.
Non-essential cookies (analytics, advertising, preferences) will only be used if you actively click
“Accept” on our cookie banner.

If you do not consent, these cookies will remain disabled.

We use cookies to:
● Operate essential site functions

● Analyse visitor behaviour
● Improve website performance
● Personalise your experience
● Run marketing campaigns and retargeting

This Policy applies to all visitors worldwide, including the UK, EU/EEA, USA, Canada, Brazil,
Australia, and other international users.

2. Laws and Compliance

We comply with:

● UK GDPR
● UK PECR (Privacy and Electronic Communications Regulations)
● EU GDPR & ePrivacy Directive
● CCPA & CPRA (California, USA)
● International laws: Canada’s PIPEDA, Brazil’s LGPD, Australia Privacy Act

3. What Are Cookies?

Cookies are small data files stored on your device (computer, mobile, tablet) when you visit a
website. They help the site:

● Remember your preferences
● Keep you logged in
● Store items in your cart
● Understand website performance
● Show relevant ads

Types of cookies:

● Session cookies (deleted when browser closes)
● Persistent cookies (remain until expiration)
● First-party cookies (set by exozi.com)
● Third-party cookies (set by partners like Google, Meta, TikTok)

4. Types of Cookies We Use

A. Essential / Strictly Necessary Cookies
● Consent NOT required
● Ensure: Security, Log-in sessions, Website functionality
● Examples: WordPress login/session cookies, Cloudflare security cookies
● Purpose: Without these, the website cannot function.

B. Functional Cookies
● Consent required
● Save preferences, language settings, chat widget data, form inputs

C. Analytics & Performance Cookies
● Consent required
● Track visitor numbers, page views, scroll depth, device/browser info
● Examples: Google Analytics, Meta Pixel Analytics, TikTok Analytics, Hotjar

D. Advertising & Retargeting Cookies
● Consent required
● Personalise ads, improve targeting, create custom audiences
● Examples: Facebook Pixel, TikTok Pixel, Google Ads Remarketing

E. External Payments
Currently, this website does not process payments directly.
All payments are handled externally via WhatsApp invoices.
No payment or fraud prevention cookies are used on this site.

5. Third-Party Cookies

Below is a breakdown of the third-party cookies used on our website. We update this list whenever we add or remove third-party services. Some cookies may only load after you provide consent through our cookie banner.

Analytics Cookies (Google Analytics)

Cookie Name
Provider
Purpose
Expiry
_ga
Google Analytics
Tracks unique visitors
2 years
_gid
Google Analytics
Tracks daily visitors
24 hours
_gat
Google Analytics
Controls request rate
1 minute
Privacy Policy: Google Privacy Policy

Advertising Cookies (Meta / Facebook)

Cookie Name
Provider
Purpose
Expiry
_fbp
Meta (Facebook)Delivers personalized ads
3 months
fr
Meta (Facebook)
Helps display personalized ads
3 months
Privacy Policy: Meta Privacy Policy

Security & Performance Cookies (Cloudflare)

Cookie Name
Provider
Purpose
Expiry
_cf_bm
Cloudflare
Bot management & security
30 minutes
_cfduid
Cloudflare
Identifies trusted traffic
30 days
Privacy Policy: Cloudflare Privacy Policy

Embedded Content Cookies (YouTube / Vimeo)
Cookie Name
ProviderPurpose
Expiry
VISITOR_INFO1_LIVE
YouTube
Measures bandwidth
6 months
YSC
YouTube
Tracks video views
Session
PREF
YouTube
Stores video preferences
8 months
Privacy Policy: YouTube / Google Privacy Policy

6. Cookie Consent (UK + EU Requirement)

When you first visit Exozi, a cookie banner will appear. You must choose:
● Accept all cookies
● Reject non-essential cookies
● Customise cookie settings
Until you provide consent, non-essential cookies (analytics, marketing, retargeting, functional
fraud cookies) will not load.

7. Managing & Withdrawing Consent

You can manage cookies at any time:
1. Click “Cookie Settings” or “Manage Cookies” link in footer
2. Change your browser settings to block or delete cookies
3. Clear existing cookies manually
Note: Disabling cookies may affect website functionality, e.g., login, forms, or (future) checkout.

8. Legal Basis for Using Cookies

● Consent (Article 6(1)(a) GDPR): Analytics, marketing, functional fraud cookies
● Legitimate Interest (Article 6(1)(f) GDPR): Essential security cookies
● Contractual Necessity (Article 6(1)(b) GDPR): Cookies required to deliver purchased services

9. Children’s Cookies (COPPA Compliance)

Exozi.com is not intended for children under 13. We do not knowingly store or track data of minors.

10. Do We Sell Personal Information? (CCPA / CPRA)

No. We do not sell, rent, or trade your personal information. Some advertising partners may collect data for personalized ads. Users can opt-out via cookie settings or: California Do Not Sell My Personal Information

11. International Compliance

We comply with global privacy laws:

● Canada: PIPEDA
● Brazil: LGPD
● Australia: Privacy Act
Visitors from these regions can manage cookies and personal data through the cookie banner
or browser settings.

12. Updates to This Cookie Policy

We may update this policy periodically. Changes will be posted here with a new “Last Updated” date.

13. Contact Us

If you have questions about cookies or privacy:

Xelvo LTD
124 City Road
London, EC1V 2NX
United Kingdom

Email: support@exozi.com
Website: www.exozi.com