Last Updated: February 20. 2025
This website (the “Site”) located at exozi.com is owned and operated by Xelvo LTD, a company registered in England and Wales under company number 16405910, with its registered office at Xelvo 124 City Road, London, Ec1v 2nx (“Xelvo LTD,” “Company,” “we,” “us,” or “our”). By using the Site, you agree to be bound by these Terms & Conditions and to use the Site in accordance with these Terms, our Privacy Policy, and any additional terms that may apply to specific sections of the Site or to specific products and services available through the Site or from the Company. Accessing the Site in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms.
We reserve the right to change these Terms, or to impose new conditions on the use of the Site, from time to time, in which case we will post the revised Terms on this website. By continuing to use the Site after we post any such changes, you accept the Terms as modified. Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or any other applicable UK consumer protection legislation, and nothing in these Terms limits or excludes those rights.
International Customers. We welcome customers from outside the United Kingdom, including the United States. If you are a consumer located outside the UK, the mandatory consumer protection laws of your own country of residence may also apply to your purchase, and nothing in these Terms limits or excludes any right you have under those laws. Where a conflict arises between these Terms and a mandatory consumer protection law of your country of residence, the mandatory local law will apply only to the extent required, and the remainder of these Terms will continue to apply as written.
Our Limited Licence to You This Site and all materials available on it are the property of the Company and/or its affiliates or licensors, and are protected by copyright, trade mark, and other intellectual property laws, including the Copyright, Designs and Patents Act 1988. The Site is provided solely for your personal, non-commercial use. You may not use the Site or its materials in a way that infringes our rights or that has not been authorised by us. Unless explicitly authorised in these Terms or by the owner of the material, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works from, exploit, or distribute in any manner any material from the Site. You may download and/or print one copy of individual pages of the Site for personal, non-commercial use, provided all copyright and proprietary notices remain intact.
By posting or submitting any material (including comments, reviews, social media posts, photos, or videos) to us via the Site or otherwise, you represent that (i) you own the material or have the express consent of the owner to submit it, and (ii) you are eighteen (18) years of age or older, or have the consent of a parent or guardian. By submitting material, you grant us a royalty-free, worldwide, non-exclusive, sub-licensable licence to use, copy, modify, transmit, display, and distribute such material for the purpose of operating, promoting, and improving our services. You retain ownership of your original material; we do not claim ownership of the underlying copyright in content you own, except where you have separately agreed in writing to transfer ownership of specific deliverables produced for you as part of a paid service (for example, edited short-form video files delivered to you as part of the Short-Form Content Service).
Limitations on Linking and Framing You may link to the Site provided the link does not state or imply our endorsement or sponsorship of your site. You may not, without our prior written permission, frame or inline-link any content of the Site, or incorporate our material into another website or service.
Throughout the Site we may link to third-party websites. Such links do not imply our endorsement of those sites or their content, products, or services. We do not control and are not responsible for information, products, or services provided by third parties on or through the Site. Any opinions, advice, or statements made by third parties are those of the respective authors, not the Company. We do not guarantee the accuracy, completeness, or usefulness of third-party content.
For all complaints or questions about our products or services, please contact us at: support@exozi.com
To the fullest extent permitted by applicable law, the information, products, and services offered on or through the Site are provided “as is” and without warranties of any kind, whether express or implied, except for those warranties which cannot be excluded or limited under the Consumer Rights Act 2015 (including the implied terms that services will be performed with reasonable care and skill, and that digital content will be of satisfactory quality, fit for purpose, and as described).
We do not warrant that the Site or any of its functions will be uninterrupted or error-free.
Certain sections of the Site allow you to purchase products and services directly from us. If you make a purchase, information you provide as part of the transaction (such as payment and contact details) may be collected by us and our payment processor. Our payment processor may have data collection practices that differ from ours; we are not responsible for those independent practices. You agree to use the Site to purchase services for legitimate, personal or business purposes only, and not for any speculative, false, or fraudulent purpose. Your purchase and any deliverables provided to you are for your own use only unless expressly agreed otherwise in writing; unauthorised resale or sharing of deliverables or account access is not permitted and may constitute an infringement of our intellectual property rights.
1.1 Service Description. This service assists eligible clients with the process of preparing and/or transferring channels or accounts towards monetization eligibility on YouTube and/or TikTok, in accordance with the scope agreed with you at the point of purchase.
1.2 Fees and Payment. This service is offered on a one-time payment basis, payable in full (or, where offered, via an agreed instalment plan) before work begins or before delivery, as specified on the order page. Prices are shown inclusive of any applicable VAT unless stated otherwise.
1.3 Delivery and Timelines. Estimated delivery timelines will be communicated to you at the time of purchase. Timelines are estimates only and may vary due to third-party platform review processes (including YouTube’s and TikTok’s own content monetization review procedures), which are outside our control.
1.4 Platform Compliance. You are responsible for ensuring that your channel or account, and its use following delivery, complies with the relevant platform’s terms of service, monetization policies, and community guidelines. We are not responsible for any decision by YouTube, TikTok, or any other platform to reject, suspend, demonetize, or terminate a channel or account, whether before or after delivery of our service.
1.5 Right to Cancel (Consumer Contracts Regulations 2013). If you are a consumer, you ordinarily have a fourteen (14) day right to cancel a contract for services without giving a reason. However, because this service involves work that begins promptly after purchase at your request, by proceeding with payment you expressly request that we begin performance of the service before the end of the 14-day cancellation period, and you acknowledge that: (a) if we complete the service before the 14-day period ends, you lose your right to cancel; and (b) if you cancel after work has begun but before completion, you will be liable to pay for the proportion of the service already performed up to the point of cancellation. This does not affect your rights under the Consumer Rights Act 2015 in respect of services not performed with reasonable care and skill.
2.1 Service Description. This is a monthly subscription service under which we extract and produce short-form video content from long-form source material you provide, together with any add-on features you select at checkout or during your subscription (for example, additional edits, captioning, thumbnail creation, or increased content volume).
2.2 Fees and Billing. This service is billed on a recurring monthly subscription basis. Your subscription will automatically renew each month at the then-current price for your plan, unless you cancel before the next billing date. Add-ons selected after initial sign-up will be billed at the rates shown at the time of selection, either as a one-time charge or added to your recurring monthly fee, as indicated at checkout.
2.3 Cancellation of Subscription. You may cancel your subscription at any time via your account dashboard or by emailing support@exozi.com. Cancellation will take effect at the end of your current billing period; we do not provide partial-month refunds for the unused portion of a billing cycle unless required by law or expressly stated in our Refund Policy below.
2.4 Right to Cancel (Consumer Contracts Regulations 2013). If you are a consumer, you have the right to cancel your first month’s subscription within fourteen (14) days of purchase without giving a reason, in accordance with the Consumer Contracts Regulations 2013. If you expressly request that we begin producing content before the end of that 14-day period, and we do so, you acknowledge that you may lose part or all of that cancellation right in proportion to the content already delivered, and you will be liable to pay for content already produced.
2.5 Content Ownership. Unless otherwise agreed in writing, ownership of the final edited short-form video files delivered to you transfers to you upon full payment for the relevant billing period. You are responsible for ensuring you hold the necessary rights to any source material you provide to us for editing, and you agree to indemnify us against any claim arising from source material you supply that infringes a third party’s rights.
2.6 No Guarantee of Platform Performance. We do not guarantee that content produced under this service will achieve any specific number of views, followers, engagement, or monetization outcome on any platform.
The Site may include features such as comment sections, community areas, or messaging that allow interaction between users and with us. You alone are responsible for material you post or send. You agree not to: impersonate any person or entity; disrupt the Site or its servers; gain unauthorised access to any account or system; post unlawful, threatening, defamatory, obscene, or infringing material; transmit viruses or harmful code; or use the Site for unauthorised commercial solicitation. We may remove content or restrict access to any user, at our discretion, at any time, including for breach of these Terms.
To access certain features you may need to register and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us promptly at support@exozi.com of any suspected unauthorised use of your account. Our use of any personal data you provide is governed by our Privacy Policy, which complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be excluded or limited under English law.
Subject to the above, to the fullest extent permitted by law, the Company shall not be liable to you for any indirect or consequential loss, or for any loss of profits, business, goodwill, or anticipated savings arising out of or in connection with your use of the Site or our services. Our total aggregate liability to you in connection with any service shall not exceed the total amount you paid to us for that service in the twelve (12) months preceding the event giving rise to the claim.
We provide educational and service-based assistance only. We make no guarantee of any specific income, earnings, view count, subscriber count, or monetization outcome, as these depend on factors outside our control, including third-party platform policies and algorithms. See our Earnings Disclaimer below.
We may suspend or terminate your access to the Site or any service at any time for breach of these Terms, non-payment, or unlawful or abusive conduct, subject to your statutory rights. On termination of a subscription service, clauses relating to intellectual property, confidentiality, disclaimers, and limitation of liability shall survive.
If you believe material on the Site infringes your copyright under the Copyright, Designs and Patents Act 1988, please send full details, including the material’s location and evidence of your ownership, to support@exozi.com and we will investigate and, where appropriate, remove or disable access to the material.
If you are a UK consumer and wish to exercise your right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you may (but do not have to) use the model form below. To exercise the right to cancel, you may complete and email this form, or make a clear statement setting out your decision, to support@exozi.com.
To: Xelvo LTD, support@exozi.com I/We hereby give notice that I/We cancel my/our contract for the supply of the following service: Order reference: [] Ordered on: [] Name of consumer: [] Address of consumer: [] Date: [_____]
We are committed to resolving any complaint directly please contact support@exozi.com in the first instance and we will do our best to resolve the issue. If we are unable to resolve a dispute with you directly, and you are a UK consumer, you may be entitled to refer the matter to an Alternative Dispute Resolution (ADR) provider. We do not currently commit to using a specific ADR provider; details of an approved provider, where applicable to your dispute, will be provided to you at that time. You may also use the European Commission’s Online Dispute Resolution platform where applicable, or contact your local Trading Standards service or Citizens Advice for guidance. Use of ADR is optional and does not affect your right to bring a claim through the courts.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, save that if you are a consumer resident elsewhere in the UK you may also bring proceedings in the courts of your home jurisdiction. If any provision of these Terms is found unlawful, void, or unenforceable, that provision shall be severed without affecting the remaining provisions.
Changes to These Terms We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site or our services after changes take effect constitutes acceptance of the revised Terms.
Please feel free to contact us if you have any questions about our Terms & Conditions.
Xelvo LTD
Email: support@exozi.com
Website: exozi.com
Last Updated: [Insert Date]
No Earnings Projections or Guarantees. Xelvo LTD makes no representation, warranty, promise, or guarantee regarding any specific income, earnings, subscriber growth, view count, or monetization outcome that may result from use of our YouTube & TikTok Content Monetization Assistance Service or our Short-Form Content Extraction Service.
Any earnings or performance examples shown on the Site are illustrative estimates only and are not typical results. Your results will depend on numerous factors outside our control, including your existing content, niche, audience, effort, and the policies and algorithms of third-party platforms such as YouTube and TikTok, which may change at any time.
We are not affiliated with, endorsed by, or acting on behalf of YouTube, TikTok, or their respective parent companies. Decisions regarding monetization eligibility, channel status, and account standing rest solely with those platforms.
Nothing on the Site constitutes financial, tax, legal, or investment advice. You should seek independent professional advice before making business decisions based on any information provided by us.
Last Updated: February 20. 2026
This service is generally started quickly after purchase, at your request, so that you can benefit from monetization assistance without delay.
Where a refund is due and you would prefer it, you may instead choose to receive an account credit equal to the refund amount, redeemable against future services with us within 12 months of issue. Credits do not expire your statutory right to a cash refund; you may request a cash refund instead of a credit at any time before the credit is used.
To request a refund, email support@exozi.com with your order details (order number, email used at purchase, and date) and a brief explanation of the reason for your request. We may ask for further information reasonably needed to assess your request.
Where a refund is approved, we will process it within 14 days of confirming the refund is due, in accordance with the Consumer Contracts Regulations 2013. Refunds are issued to the original payment method. Depending on your bank or card provider, it may take a few additional business days for the refunded amount to appear in your account.
If you have a concern about a charge, we ask that you contact support@exozi.com first so we can try to resolve it. Raising a chargeback with your bank or card provider instead of contacting us does not affect your statutory rights, but may result in a temporary suspension of your account while the matter is investigated.
If we cannot resolve your refund request directly, UK consumers may be entitled to refer the matter to an Alternative Dispute Resolution (ADR) provider, or to contact Trading Standards or Citizens Advice for guidance. This does not affect your right to bring a claim through the courts.
If you are located outside the UK, including in the United States, this Policy applies to your purchase in the same way, in addition to any mandatory consumer protection or refund rights available under the law of your own country of residence.
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date and will not affect orders placed before the change took effect.
If you have any questions about this Refund Policy, please contact us:
Xelvo LTD
124 City Road, London. Ec1v 2nx, United Kingdom
Contact Phone: +447429916114
Email: support@exozi.com Website: exozi.com
This Refund Policy does not exclude, restrict, or otherwise affect any right or remedy that you have as a consumer under English law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
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